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Self-Help Credit Union

Account Services

Don't Miss Important Financial Information -- Stay in Touch!

Please remember to update your contact information whenever you get a new address or phone number. A wrong home address or expired email address may mean you miss important account information. Also, if there's an email address or any other information we didn't receive when you first joined us, please take a moment to give us a call or update your account information online.

When you're enrolled in online banking, it's especially important to to make sure we have your current physical address, phone number and email address. It's easy and convenient to update your contact information online. If you have questions, please give us a call and we'll walk you through it.

Fees, Disclosures and Services

Schedule of Fees

View the current schedule of Fee Schedule (and how to avoid them) for Self-Help Federal deposit accounts, electronic services, cards and in-branch services. Contact a branch for information about loan fees and charges.

Effective June 1, 2018, Self-Help Federal Credit Union and its divisions are making certain changes to its fees and checking account products in an effort to make things simpler and easier for our members. The new Fee Schedule can be found here. Account Agreement and Truth in Savings Disclosure can be found here.

Membership & Account Disclosures

View the terms and conditions of SHFCU membership, deposit accounts and electronic services including:

  • Membership Eligibility
  • Account Agreement
  • Truth-in-Savings Disclosure
  • Funds Availability Policy
  • Electronic Fund Transfer Agreement

Also available for viewing is the SHFCU Privacy Policy. You will receive the latest rate information when you open a deposit account.

Questions? Contact the SHFCU Call Center at 877.369.2828 with a question about any of the following services, or if you have a concern about any other services.

  • Automatic draft (ACH)
  • Automatic transfer
  • Cards (also view the Card Services page of our website for contact numbers)
  • Direct deposit
  • Loan payments
  • Online banking (also view the Online Banking page of our website for contact numbers)
  • Statements
account services