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COVID-19 Update
In accordance with current public health guidelines, a face covering must be worn by anyone entering a Self-Help branch. Before going to a branch, please check here for up-to-date information on all our locations.

Check Your Balance, Transfer Funds, and More

We offer many ways to check your account balances, move money between accounts, and easily use other Self-Help Federal services, 24 hours a day:

  1. Online Banking, accessible through this website
  2. Free Audio Banking at 800.606.5800
  3. Our free Mobile Banking app for Android and iOS

Ways to Get Help

  • Members: for help with your account, log into Online Banking and click "Message Center" and then click "Contact Us"
  • For anything not involving sensitive account information, you can use our online Contact Form.
  • Visit your local branch. Find your nearest branch
  • Call our Contact Center at 877.369.2828
  • Monday - Thursday: 7a.m. - 5p.m. (PT)
    Friday: 7a.m. - 6p.m. (PT)
    Saturday: 9a.m. - 1p.m. (PT)

Member Forms and Applications

Important credit union forms , applications and agreements:

Member Support Center