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In accordance with current public health guidelines, a face covering must be worn by anyone entering a Self-Help branch. Before going to a branch, please check here for up-to-date information on all our locations.
Self-Help Credit Union

Volunteer Income Tax Assistance

The West Oakland and Pittsburg branches of Self-Help Federal Credit Union will provide free tax preparation services for the upcoming tax season. Since managing our first Volunteer Income Tax Assistance (VITA) site in 2003, our volunteers have prepared thousands of tax returns, generating millions in refunds for community residents. Our VITA program offers free tax preparation for members and non-members. Tax assistance is also available for prior tax years; please call for availability. VITA tax preparers' are IRS-certified volunteers and will help you receive all of the credits for which you are eligible. Our volunteers can help you get the full refund you deserve. Don’t pay someone else to prepare your taxes when your credit union can do it for free.


West Oakland VITA site:
Self-Help Federal Credit Union
1432 7th Street
Oakland, CA 94607
(Across from West Oakland BART)

Virtual Tax Preparation & Drop Off
January 31st through April 15, 2022

Tax Drop Off Hours
Monday-Friday: 10:00am - 4:00pm

For General Inquiries
Call: 877-369-2828 x7510

Pittsburg VITA site:
Self-Help Federal Credit Union
2110 Railroad Ave., Suite 100
Pittsburg, CA 94565

Virtual Tax Preparation & Drop Off
January 25th through April 15, 2022

Tax Site Hours
Tuesday: 9:00am - 5:00pm
Friday: 10:00am - 6:00pm

For General Inquiries
Call: 877-369-2828 x7774

What to bring

  • Photo ID for each person on your tax return
  • Social Security card or ITIN for each person on your tax return
  • W-2 from all jobs
  • All 1099s, 1098s and any other tax forms
  • Last year's tax return
  • Child care provider information
  • Landlord's name, address and phone number for the CA renter's credit
  • Your household's health coverage information (Forms 1095-A, B or C)
  • Savings and checking account and routing numbers for direct deposit
  • Last year’s tax return, if not filed here

If you are unable to travel to one of our VITA sites, you may still have access to a free VITA program in your community. Find a VITA site near you.



Save Small - Win Big

One of our community partners, Doorway to Dreams (D2D) Fund, is rewarding filers who choose to save a portion of their refund. You can enter to win weekly cash prizes of $100 when you elect to split your refund and deposit at least $50 into a savings account or Term Certificate. This opportunity is open to ALL filers who receive refunds, regardless of income. To enter the drawing, visit after filing your taxes and complete a simple entry form. Good luck!