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Before going to a branch, please check here for up-to-date information on all of our locations 
Self-Help Credit Union

Bank from Home

Stay safe and healthy. Access your accounts 24/7 from home.

We're here for you, even when you're home. We encourage you to use our secure online and mobile banking options to bank from home. 

With online and mobile banking, you can:

  • Check your balances and set up alerts
  • See real-time transaction history
  • Manage and pay bills
  • Transfer funds
  • Deposit checks
  • Get tax information
  • And more
Bank From Home

If you need help setting up these services, call our Member Services team at 877-369-2828.

Service Details

Online Banking
For first-time users, the user name is your Self-Help FCU member number, and the password is the last 4 digits of the primary member’s SSN, ITIN or EIN.

Mobile Banking
Download our Self-Help FCU Mobile App through the App Store (for Apple iOS) or Google Play (for Android). Users must have access to SHFCU online banking to set up mobile banking. Use the same user name and password for mobile banking that you use for online banking on our website. 

Deposit checks from home using our mobile banking app. It's as easy as snapping a photo with your phone!

ATM/Debit Card
If you have a checking account and don’t have an ATM/debit card, call your branch or Member Services. Once your information is verified, we can mail a card to your home.

Bill Pay
When you have a Self-Help FCU checking account, you can pay bills fast and paper-free through online banking. Select “Bill Pay” under Online Services to get started. Once you receive approval (by email), you can access Bill Pay online and on the mobile app.

Audio Banking
First time users, dial 800-606-5800. The audio PIN will be the last four numbers of the primary member’s SSN, ITIN, or EIN. Once access is granted, follow the instructions carefully for balances, account transactions and more.